Refund Policy

Refunds

You can ask for a refund within 14 days of starting a paid subscription. We refund what you paid, minus one day’s share of the price for each day you used Oracle or transcription. If you have not used them, you get everything back.

After 14 days, and for renewals, payments are not refunded. You can still cancel at any time, and you keep access until the end of the period you paid for. None of this limits your rights under consumer law.

• Web: email support@voiceknight.com from the address on your account. Paddle returns the money to your original payment method.
• iPhone and iPad: Apple handles payments in the iOS app, so request the refund from Apple at reportaproblem.apple.com. Apple applies its own refund rules and makes the final decision.